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Welcome to Intenex technical support! Here, you can find answers to some of the questions you may have about your account and/or site. If you can't find the answer, just contact our support team, and we will respond with the information you need.

Technical Support Forums

 
Soon you will be able to access message forums containing topics on many areas of technical support. It's just another way we provide quality service to our customers!

Frequently Asked Questions

Q:What is my email address?
A: Your email address will be of the form: yourusername@yourdomain. For example, if your domain was mybusiness.net and your username was sales, then your email address would be sales@mybusiness.net. If you do not have a website account and just have an email account, then your email address would be username@intenex.net.
 
Q:How do I check my email?
A: There are a number of ways you can check your email:
There is a web interface called SquirrelMail that you can use with your favorite web browser at http://www.intenex.net/mail/. The interface is very similar to Yahoo mail or Hotmail.
POP3 is available by setting your POP3 & SMTP server settings in your email software (like Eudora or Outlook Express) to mail.intenex.net
IMAP is available by setting your IMAP server setting in your email software to mail.intenex.net
You can telnet into your account (or www.intenex.net) using telnet software and using Pine to check your email. Pine is a text-based email program that is available by typing "pine" at the UNIX prompt.

Contact Support

If you have a question about your site, contact technical support at support@intenex.net. Direct questions about account information, such as billing, to sales@intenex.net.